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        Refund and Returns Policy

        Who we are

        Our web address is https://yogashalaespoo.fi and is owned and managed by Yogashala Raseborg: FI20767890.

        By purchasing yoga credits or course registrations, you are able to participate in yoga classes in Yoga Shala Espoo in Niittykumpu.

        On our web page we only sell course registrations and yoga credits. All course registrations are binding registrations.

        What we sell

        We sell digital Yoga Credits to use for booking your yoga classes in Niittykumpu, with our online booking calendar. A booking is a payment. We do not sell or ship any physical products.

        Cancellations

        You can cancel a class by logging in to your Bookings and clicking on the “Cancel” button. Your yoga credits will be refunded to your Class Pass.

        Cancelations need to happen by the latest 1 hour before the class starts. After that you cannot cancel your class, and your Yoga Credits will be consumed.

        Not showing up to class is not a cancellation.

        Refunds

        We do not offer any monetary refunds, but if you need to cancel your class or course, you will get to keep your purchased yoga credits for other classes, if you have canceled your class minimun 1 hour before the class starts. Terms may apply, such as a time limit for using your credits.

        We will extend the time limit for your Yoga Credits if you have a doctors note, and you will be able to use your purchased Yoga Credits later.

        If you stay at home without canceling your class, you will be charged the full amount (your yoga credit will be consumed).

        Contact us

        E-mail: info@yogashalaespoo.fi
        Telephone: +358 401815020
        Address: Taivalmäki 9, 02200 Espoo, Finland

        Orders

        Orders are collected from the online shop by adding the digital products to the shopping cart. The order is confirmed by using the check-out functionality of the online shop to pay for the order. By confirming an order, you accept these terms and conditions, product pricing and costs. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.

        Payments

        Visma Pay (Visma Payments Oy, business-id FI24865594) is the payment facilitator of the online shop. Visma Payments Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Visma Payments Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections.

        The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

        Read more about Visma Pay: https://www.vismapay.fi/

        Payment methods

        With Visma Pay you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, Alisa Lasku, MobilePay, Siirto, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.

        MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

        OP Lasku: A flexible invoice payment method. OP Lasku serves all Finnish banks’ customers. Suitable for online purchases of up to 5000 € with an interest-free payment term of 45 days. The instalment option adds flexibility to purchases. Your purchases are visible in one place so you can easily keep track of them. Invoices are sent to you by email. To use OP Lasku, you must be solvent and over 20 years old. More information available at: https://www.op.fi/henkiloasiakkaat/paivittaiset/maksaminen/op-lasku

        Alisa Invoice is a flexible and safe payment method. The payment method is suitable for all consumers over the age of 20 for all types of purchases. If you wish, you can split the bill into smaller parts and pay back in up to 60 installments. You can find more information about Alisa Lasku at: https://www.alisapankki.fi/

        Contact Visma Pay

        Visma Payments Oy (business-id FI24865594)
        E-mail: helpdesk@vismapay.com
        Telephone: +358 9 315 42 037 (workdays 9-16)
        Address: Brahenkatu 4, 53100 Lappeenranta, Finland

        Shipping

        We do not sell any physical products, and thus we are not providing any shipping.